1. First, try to quickly (and safely) identify the source of the leak and stop it
2. Be aware of hazards such as: electric shock, slipping and toxic odors from sewer back-ups
3. Call Lamunyon Dry Out & Foundation Repair to begin emergency service: 800-528-5535
4. Call your insurance company or local agent and advise them of the situation
5. While we are on our way, you may want to:
This is an excellent question! While attempting to restore damage yourself may seem like a cost saving, it can become a long-term expense in the end. Why? Well, trained water restoration contractors adhere to a strict set of remediation guidelines. Examples of such certifications: Clean Trust (IICRC), ASCR, WLI, or WLS. These indicate that the company and the technicians all have extensive training in the science of water damage and clean-up, with a keen eye for safety and utilizing preventative removal methods to ensure there are no future damage issues, such as mold.
Moreover, you will want to choose a company with many years of experience. Personal recommendations from your insurance agent, friends or neighbors may help in deciding. Finally, ensure the contractor follows the IICRC S500 standards for professional water damage restoration. This standard is for the safety and health of your family, property and insurance needs.
Lamunyon Dry Out & Foundation Repair strictly adheres to IICRC S500 guidelines for water-damage restoration, insurance loss assessment & evaluation, categorization of the water, professional drying methods, structural and content considerations, detailed monitoring of the drying progress and final inspection details. All of our work is covered by a 1-year general warranty (excluding mold testing & remediation).
In fact, when you call us, a uniformed team of trained technicians will meet you on-site and thoroughly discuss the actions needed to bring your home back to a safe environment. We work with you based on your needs and that of your insurance company so that you understand each part of your loss. We always get your permission prior to starting any type of work and come prepared to begin the clean-up process. Specific details of your property’s clean-up process will be provided once we arrive on-site and assess the damage; we value the importance of your home.
"I could not be happier with the service I got from This company. I had a really bad first experience from the first water mitigation company I went through and when Lamunyon came their work was amazing. Every aspect of their customer service was so good. Megan was so sweet and helpful and heard me out and had someone out to me the next day. Jamie was so nice and explained everything to me. I have never had this happen and his demeanor really put me at ease as I was internally freaking out. The gentleman doing the work Jed and Aaron took care of my house and they were also so professional and caring. Jed answered all my questions. When I say “all my questions” I mean it, he was so helpful! He explained everything in such detail that I was able to understand. Any time I would call he would answer and if he wasn’t able to, he would call me back in a timely manner. I want to add that it is such a great customer service all the way around! Megan, Jaime, Jed, Aaron and Dustin thank you so much for your help and the great work that you have done. I will definitely refer you and if (hopefully not) I ever need work done you guys will be the first ones I call. Thanks so much!"
"The Lamunyon crew came out immediately to assess the water damage from a broken pipe. They were very professional and knew what they were doing. We are very pleased with their service and wouldn’t hesitate to call them again if needed."
"The foundation of our house had shifted over the years and we hired Lamunyon to come correct the problem. We are very impressed by the job they did. Very friendly and professional. Highly recommend them to do any job. Big or small."
800-528-5535