As cultures, values and ethics change, customers service skills seem to as well. Good customers service is the lifeblood of any business. You can offer any sort of “teaser” to bring in new customers all you want, but if they don’t come back again, your business won’t be profitable for long. Good customers service is […]

So, you’ve been noticing a musty odor lately at work or home. You’ve also developed a rash, constant headaches, and watery eyes. What’s causing it? It could be mold. Mold and its spores are all around us. The primary types of mold include penicillium and Aspergillus. Other kinds of mold, like the type you see […]

What is an Ice Dam and How Does it Form? Initially I thought an ice dam was formed by blocked gutters; nope! While dams can extend into a gutter if the conditions permit, it’s all a matter of proper and improper insulation and ventilation. In a perfect world, the melting ice and snow would flow […]

So you walk down the stairs into the basement and behold this horrific sight. After the screaming stops and you start breathing again, what do you do? Should you immediately grab your shop vac and call all family and friends who owe you a favor? Or is it safer, and in many cases, less expensive […]

A very common problem in most homes is the residual left by burning candles. The smoke put off by the wicks can go into your heating and air system and stick to the walls too! One lady we cleaned for realized how bad the problem had become when she went to move pictures on the […]

When the word “mold” is used, it never seems to be in a favorable way, does it?  And yet, mold is around us everywhere. For the most part, outdoors, it serves a useful purpose in breaking down organic matter such as downed trees, fallen leaves, and dead animals. We wouldn’t have some foods and medicines […]

No one is immune from natural disasters. Whether you live in an earthquake zone, hurricane area, or Tornado Alley, you should be prepared to deal with the challenge of protecting important paperwork. What would that include? The article below from AARP helps cover your bases… Avoid the paper chase: You may have mere minutes to […]

Our regularly scheduled blog on Asbestos Remediation has been interrupted today due to flooding. You may be one who checks our Facebook site and has seen the posts recently on flooding basements, dealing with contaminated contents in the home, etc. However, what if you’ve had a Fuel spill? We recently had to deal with kerosene […]

In view of the recent disaster in Moore, OK, we thought a refresher course on Disaster Preparedness would be in order.  Not only are suggestions for an emergency kit at home included, but one you might need for the car in case of evacuations. Each year, millions of people are affected by earthquakes, tsunamis, hurricanes, […]

There are a variety of situations rightly deemed “emergencies.” Emergency management is the process of preparing for, mitigating, responding to and recovering from an emergency. While volumes have been written in great detail on how to prepare your staff for something like this, we will address just a few things to augment your company emergency […]